![]() ![]() Roxio's customer support has been slow to deal with it in many cases, creating confusion and anger among many customers. Even reinstalling the software doesn't seem to fix it. Many users have reported issues installing Roxio's own software, especially on PC, and have completely failed to make it work in a number of instances. We strongly recommend finding a different VHS to DVD software, like OBS Studio for Mac or PC, if you have difficulty with Roxio's own software. ![]() And you can use the hardware with any other program capable of recognizing and converting from analog devices like your VCR. As long as your device has composite outputs, the Roxio VHS to DVD 3 Plus can capture video from it. Because it's USB 2.0, the copy speeds are limited, so this is a slow process. This device connects to any available USB 2.0 port on your laptop or desktop, while the composite RCA connections connect to your video device. I'm still within my 30 day window, so I may just return the software.Roxio Easy VHS to DVD 3 Plus has options for both composite and S-Video inputs. I'm reluctant to buy any more Roxio software until I can get his issue resolved. I can capture video fine and I'm doing some basic editing with Microsoft MovieMaker. Any suggestions for some different software are appreciated too. But when I tried to import one of the video's I captured it gave me the same error message and shutdown.Īlso, I'm not running VMware on this computer.Īny other suggestions are appreciated. I relaunched the software again and it worked the second time. It gave me a "Roxio has stopped working" error message and shut down. I then rebooted my compter and ran the software. With my security software turned off and my started up files disabled, I ran the repair for the Roxio software. ![]() I also check my software versions and I'm running DrectX 11, Explorer 9, and the most current Media Player. All were current, except the GeForce 8500 GT. I then manually checked my device drivers for DVD/CD player, RealTek High Def Audio speakers, and NiVidia GeForce 8500 GT. I also check my HP updates and it was also current. I could not find the "custom" tab you referred to, but I checked the optional installs and all that was there was Silverlight and about 34 language paks. I followed your directions by checking my windows updates, which were all current. ![]()
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